Drobo Resolution
It’s been about a week now since I’ve had my replacement DroboShare, and it’s working perfectly. I have to say that once I got to the escalated support the experience was much better. The tech sent me the DroboShare, it arrived quickly, and just worked. One thing I’ve noticed is that it shows up as “Droboshare” on my network, while the old one showed up as “Drobo.” I don’t know if this is a different hardware revision, but they were labeled the same and also have the same firmware versions.
It’s pretty clear that my problems started when I was playing with Drobo Apps and the Droboshare got bricked. I haven’t yet re-installed any of the apps, and will be very careful when I do.
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